This privacy policy statement (this “Policy”) discloses the privacy practices of our website,  (the “Service”), regarding the collection, use and disclosure of personal information. This Policy applies solely to personal information collected by our website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • How it will be used;
  • With whom it is shared;
  • How it is secured;
  • How it can be changed or removed;
  • How Policy changes will be communicated; and
  • How to address questions or concerns about our collection and use of personal information.

1. Information Collection and Use

When you sign up for or use the Service, you voluntarily share certain personal information including your name, email address, phone number, country and any other information you give us.

Whenever you visit our website, we collect information that your browser sends to us that is called Log Data. Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, cookie data, device data and other statistics.

We do not sell this information to anyone. We will use your information to perform and respond to your requests to us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your requests and in accordance with this Policy. Unless you ask us not to, we may contact you via email in the future to inform you of discounts, new products or services, or changes to the Service or this Policy.

2. Cookies

Cookies are files with a small amount of data that commonly uses an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service. Usage of cookies is in no way linked to any personally identifiable information on our website. Some of our business partners may use cookies on our website. However, we have no access to or control over such cookies.

3. Information Sharing

We may share personal information with third-party companies and individuals:

  • including law enforcement agencies or government agencies as necessary to comply with laws, regulations or other lawful requests; and
  • including our wholly-owned subsidiaries and affiliates, in the event of a merger, acquisition, bankruptcy, dissolution, reorganisation or similar transaction that involves the transfer of personal information retained by us.

We want to inform our Service users that these third parties may have access to your personal information. These companies are obligated to protect your personal information and handle it in accordance with applicable law.

4. Information Retention Period

We keep your information only so long as we need it to provide the Service to you and fulfil the purposes described in this Policy except where we are otherwise required to retain such personal information in accordance with law. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalise it so that we cannot identify you.

5. Security

We take precautions to protect your personal information. When you submit personal information via the website, your information is protected both online and offline. Wherever we collect personal information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect personal information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

We value your trust in providing us your personal information, thus we strive to use standard commercial means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

6. Links

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided below:

  • Receive a copy of the personal information we have about you, if any.
  • Change/correct any personal information we have about you.
  • Have us remove any personal information we have about you.
  • Object to our use or processing of your personal information.
  • Have the information you provided to us sent to another organisation.
  • Request more details about the personal information we collect and how and why we use it and share it.

8. Users in the European Economic Area (“EEA”) or Switzerland

If you are a user of the Service in the EEA or Switzerland, in accordance with applicable data protection and privacy laws and regulations, you may be entitled to:

  • ask us about the processing of your personal information, including to request a copy of your personal information;
  • request the correction and/or deletion of your personal information;
  • request the restriction of the processing of your personal information, or object to that processing;
  • withdraw your consent to the processing of your personal information (where the Service is processing your personal information based on your consent);
  • request receipt or transmission to another organisation, in a machine-readable form, of the personal information that you have provided to us where we are using your personal information based on consent or performance of a contract; and
  • complain to the relevant supervisory authority if your privacy rights are violated, or if you have suffered as a result of unlawful processing of your personal information.

Where you are given the option to share your personal information with us, you can always choose not to do so. If we have requested your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations.

However, choosing not to share your personal information with us or withdrawing your consent to our use of it could mean that we are unable to perform the actions necessary to achieve the purposes of processing described or that you are unable to make use of the products and/or services offered by us. After you have chosen to withdraw your consent, we may be able to continue to process your personal information to the extent required or otherwise permitted by applicable data protection and privacy laws or regulations.

9. Changes to This Policy

We may update this Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Policy on this page. These changes are effective immediately, after they are posted on this page, and if you continue to use the Service after those changes are in effect, you agree to the new Policy.

10. Contact Us

The best way to get in touch with us with questions or comments about the Policy or to exercise your options described above is to contact us by telephone at +86 183 4456 0653 or by filling out our website form.

Effective Date: 17 March 2022

Last Updated: 17 March 2022